- Ronald F.Verified BuyerI do not recommend this productRated 1 stars2 months agoDefective Shears
Both pairs of Swivel Shears were defective, and fell apart soon after starting to use. Blades came apart on first pair, and the swivel thumb came off on the 2nd pair. Customer was not helpful in resolving the problems, and wanted me to submit videos of the problems.....which I'm unable to do by myself, due to being a fifty year licensed hairdresser, with limited computer skills. I was in hopes that the Swivel Shears would be a suitable replacement for Fromm Swivel Shears that I used for many years, that are no longer manufactured. I'm extremely satisfied with the other shears and cordless clippers that I purchased from Fagaci. Both pairs of my Swivel Shears suffered from manufacturer defects. Wish they would have worked out for me.Was this helpful?
- MichaelI recommend this productRated 5 stars4 months agoGreat customer service
I’m a professional barber that did not receive any incentive to write this reviewPurchased this shear and it arrived with 1 piece missing. Contacted the manufacturer and this was quickly resolved. Outstanding customer service from this company.Shears are sharp! Nicely made. Within budget but not cheaply made. Good quality product that I expect to last a long time.Because of the Fagaci name and their outstanding customer service, I’ll buy more Fagaci products in the future.Was this helpful?
Total 5 star reviews: 1 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 1
50%would recommend this product
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