Shipping Policy

FAST. RELIABLE. WORLDWIDE.

Free standard shipping on qualifying orders across all markets. Applied automatically at checkout — no code needed.

01

Shipping Rates & Delivery Times

🇺🇸 United States Free over $75 USD
Method Delivery Time Cost
Standard 2–5 business days $5.99 USD
Expedited 2–3 business days $7.99 USD
Free Shipping 2–5 business days Orders over $75 USD

Expedited exceptions

Not available for Hawaii, Alaska, US Territories, and Military APO/FPO addresses.

🇨🇦 Canada Free over $85 CAD
Method Delivery Time Cost
Standard 2–5 business days $7.99 CAD
Expedited 2–3 business days $9.99 CAD
Free Shipping 2–5 business days Orders over $85 CAD
🇬🇧 United Kingdom Free over £50 GBP
Method Delivery Time Cost
Standard 2–4 business days £4.99 GBP
Expedited 1–3 business days £6.99 GBP
Free Shipping 2–4 business days Orders over £50 GBP
🇪🇺 European Union — Zone 1 Free over €65 EUR

Belgium, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Spain

Method Delivery Time Cost
Standard 2–5 business days €7.99 EUR
Expedited 2–3 business days €9.99 EUR
Free Shipping 2–5 business days Orders over €65 EUR
🇪🇺 European Union — Zone 2 Free over €65 EUR

Austria, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Romania, Slovakia, Slovenia, Sweden

Method Delivery Time Cost
Standard 4–8 business days €7.99 EUR
Expedited 3–6 business days €9.99 EUR
Free Shipping 4–8 business days Orders over €65 EUR
🇦🇺 Australia Free over $100 AUD
Method Delivery Time Cost
Standard 2–5 business days $9.99 AUD
Expedited 2–3 business days $12.99 AUD
Free Shipping 2–5 business days Orders over $100 AUD
02

Order Processing

  • All orders are processed within 1 business day before leaving our warehouse.
  • Delivery estimates are based on carrier timelines and do not include the processing period.
  • You'll receive a dispatch confirmation email with your order summary and tracking details.
  • If an item is out of stock, we'll contact you immediately with alternatives.
  • Some orders ship from multiple warehouses — you may receive separate packages. Your tracking email will confirm what's on the way.
03

Tracking Your Order

Your tracking number is emailed to you as soon as your order ships. Use it to monitor your delivery at fagaci.com/apps/track-your-order

If your package is marked delivered but can't be found — contact the carrier immediately. Also notify us at support@fagaci.com within 48 hours of the delivery timestamp.

Important: claims made after 48 hours of the delivery timestamp cannot be processed.

04

Liability & Loss

  • Once your order is in transit, monitoring the delivery is your responsibility.
  • Fagaci is not liable for packages marked as delivered but reported missing. Contact your carrier immediately and notify us within 48 hours.
  • Please double-check your shipping address at checkout. Misdeliveries due to incorrect addresses cannot be refunded.
  • If your package arrives empty or with missing items, contact us immediately at support@fagaci.com.
  • Shipping delays caused by natural disasters or severe weather are outside our control — refunds for shipping costs are not available in these cases.
Questions about your order? Our team replies within 12 hours.
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