We Stand Behind Our Tools

2-YEAR WARRANTY ON EVERYTHING.

Every Fagaci product is covered from day one. If something goes wrong, we make it right — no runaround, no fine print surprises.

2-Year Coverage

All products covered for 2 full years from date of purchase — clippers, trimmers, shears, shavers, and more.

Replace or Repair

We'll replace or repair your product at no charge. No complicated process — just email us and we'll handle the rest.

12-Hour Response

What's Covered

Our 2-year warranty covers all manufacturing defects and hardware failures under normal use. This includes:

Motor failures and electrical faults
Battery defects — not holding charge from day one
Blade defects — manufacturing faults, misalignment out of the box
Charging port and cable faults
Any component that fails under normal barbershop use
Shears — blade separation, hinge defects, screw failures

What's Not Covered

The warranty does not cover damage caused by misuse, accidents, or normal wear and tear:

Physical damage from drops or impacts
Water damage beyond normal cleaning
Normal blade dulling over time — if blades dull prematurely under normal use, contact us.
Damage caused by using incompatible accessories
Products purchased from sellers other than fagaci.com or our official Amazon store.

If you're unsure whether your issue is covered — just ask. We'd rather help than turn you away.

How to Make a Claim

Making a warranty claim takes less than 5 minutes. Here's how:

Claim Process

1 Email us at support@fagaci.com or use our Contact page with your order number and a description of the issue.

2 Include a photo or short video of the issue if possible — this speeds up the process significantly.

3 We'll respond within 12 hours and confirm whether your claim is covered.

4 If approved, we'll arrange a replacement or repair at no cost to you — including shipping.

General Terms

The warranty period starts from the date of purchase. Proof of purchase (order number or confirmation email) is required for all claims. Warranty applies to the original purchaser and is non-transferable.

Fagaci reserves the right to repair or replace the product at our discretion. Replacement products carry the remaining warranty of the original item or 90 days — whichever is longer.

This warranty does not affect your statutory rights as a consumer.

Need to make a claim or have a question? Our team is ready to help — we reply within 12 hours.